Customer Retention Statistics


The Capital A List membership has been designed with both client acquisition and client retention in mind, however we know that it is far easier to keep clients on board with your company than to be continually prospecting for new ones. The below graphic provides some fascinating statistics on customer retention, demonstrating how crucial it is to look after your important clients.


We are passionate about corporate hospitality and built the Capital A List concierge to help you build better relationships with your clients and staff (as well as for personal use). If you would like us to give you a call to talk you through how we can help you, please send us an enquiry here or give us a call on 0207 2052245.


Statistics courtesy Kapow Events.

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